“Could not connect to Evernote server” fix

This is a problem I’ve only ever had on Windows 7 but I gather it can affect you on XP too.

If Evernote says

Synchronization failed, could not connect to Evernote server

and you aren’t sure why because everything else seems to work on the internet, go to Tools menu, Options, then the General tab and then click on “Log folder”.

If in recent logs you can see

Windows Internet subsystem is in offline mode

chances are that Internet Explorer is in offline mode. Fire up Internet Explorer, verify that it is browsing the web again, and you should find that Evernote is working again too and will connect to the servers and update.

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15 Comments

  1. Pierre V
    Posted June 15, 2011 at 7:52 am | Permalink

    Thanks, it worked.

  2. Tom
    Posted June 15, 2011 at 10:05 pm | Permalink

    Good! :-)

  3. Borislav
    Posted June 16, 2011 at 9:20 pm | Permalink

    OMG! What a fix!
    Thanks. matey! It worked like a charm!

  4. Michael Kiraly
    Posted September 16, 2011 at 5:52 am | Permalink

    Thanks for the fix, all is well now!

  5. Sriram
    Posted December 7, 2011 at 10:34 pm | Permalink

    Thanks a lot for your information, I am able to solve the problem in my system

  6. Chris
    Posted December 30, 2011 at 2:33 am | Permalink

    Thank you very much! Worked perfectly.

  7. Steltz
    Posted January 3, 2012 at 6:23 am | Permalink

    Alternatively, restarting computer also works, though I like yours better.

    Cheers :)

  8. Tom
    Posted January 3, 2012 at 6:25 am | Permalink

    Haha, the old “turn it off and on again” :-)

    I should have tried that first, eh?

  9. sandeep
    Posted January 8, 2012 at 5:49 am | Permalink

    thanks man.. worked like a charm

  10. justanm
    Posted March 23, 2012 at 9:13 am | Permalink

    thank youu. i solve why my evernote can’t synchronize and why my YM can’t connect. it’s worked!!

  11. farid
    Posted April 1, 2012 at 12:03 pm | Permalink

    worked dude, thanks a lot

  12. beeka
    Posted April 7, 2012 at 7:19 am | Permalink

    Finally it worked!

    sweet and simple…you are da man Tom ;)

  13. MG
    Posted October 1, 2012 at 10:08 am | Permalink

    Thanks Tom. My IE wasn’t in offline mode, but for some reason the connection settings had been changed. I fixed those, got IE working again, and then evernote synced fine.

    Thank you! :)

  14. Posted October 1, 2012 at 1:31 pm | Permalink

    No problem! Sounds like you fixed it yourself though, not me :)

  15. Ann
    Posted December 12, 2012 at 1:15 pm | Permalink

    Thank you so much. It does work.

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